HIPAA-ready · Built on AWS
Modern booking for independent healthcare
Schedule, chart, and get paid — in one secure place.
Let patients book online, keep secure clinical records, and cut no-shows with automated reminders. Simple for you, effortless for them.
A live look at the product — not real data
Features
Everything your practice needs
Online scheduling
Patients book in seconds, any device. Real-time availability — no phone tag, no double-bookings. Recurring visits supported.
AI booking assistant
A conversational assistant helps patients find the right service and time, around the clock.
Secure records
Clinical notes encrypted at rest and append-only for a tamper-proof history. HIPAA from day one.
AI scribe
Record a visit and get an accurate transcription plus a structured summary in your notes.
Why RafaNest
Less admin, more care
Save hours every week
Self-scheduling and reminders replace the back-and-forth so you focus on care.
Compliance built in
Encryption, immutable audit trails, and PHI access logging — not bolted on.
Live in minutes
Add your services and hours, share your link, and start taking bookings today.
Now on iPhone & Android
Your practice, in your pocket
Manage your schedule, patients, and appointments on the go with the RafaNest app for iOS and Android — everything in your clinic, right from your phone.
Pricing
Start free, grow when you’re ready
Starter
Free forever
- Online booking page
- AI booking assistant (patient chat)
- Calendar & availability management
- Up to 25 active patients
- Email & SMS reminders
- Encrypted patient records
Professional
- Everything in Starter
- Video appointments (telehealth)
- Your own branded website
- Card payments & no-show fees
- Clinical records (SOAP notes)
- Digital intake forms
- Prepaid packages (treatment cards)
- Insurance superbills (CPT & ICD-10)
- Good Faith Estimates (No Surprises Act)
- Unlimited patients
- Priority email support
Premium
- Everything in Professional
- Video visit recording & transcription
- AI visit summaries (SOAP notes)
- Marketing campaigns (email & SMS)
- Accounting & Schedule C reports
- Insurance eligibility checks & claims submission
- Custom domain
- Priority support
Security your patients can trust
Protected health information is encrypted at rest, clinical records are append-only and auditable, and every PHI access is logged — on AWS, under a signed BAA.
FAQ
Questions, answered
Is it HIPAA compliant?
Yes. PHI is encrypted at rest, records are append-only and auditable, and the whole stack runs on AWS under a signed Business Associate Agreement.
How do patients book?
They visit your booking page, pick a service and an open time, and confirm. It syncs to your schedule instantly.
Do I need to install anything?
No. RafaNest runs in the browser for you and your patients — nothing to install or maintain.
What does it cost?
Start free while you set up — online booking and the AI assistant are included from day one. Paid plans add payments, telehealth and clinical records as you grow.
Can I take payments and bill insurance?
Yes. Connect Stripe to collect card payments at booking or after the visit, and generate superbills your patients can submit for out-of-network reimbursement.
Does it send appointment reminders?
Yes. Automatic email and text reminders go out before each visit to cut down on no-shows — patients can confirm or reschedule in a tap.
What does the AI assistant do?
It answers patient questions and books appointments for you around the clock, and can summarize your visit notes — so your schedule fills itself while you focus on care.
Do I own my data — and can I leave?
Your data is yours. Everything is exportable, and you can download your records or cancel at any time. No lock-in.
Get started
Ready to modernize your practice?
Start free today — no credit card required.
Get started free