HIPAA-ready · Built on AWS
Modern booking for independent healthcare
Schedule, chart, and get paid — in one secure place.
Let patients book online, keep secure clinical records, and cut no-shows with automated reminders. Simple for you, effortless for them.
A live look at the product — not real data
Features
Everything your practice needs
Online scheduling
Patients book in seconds, any device. Real-time availability — no phone tag, no double-bookings. Recurring visits supported.
AI booking assistant
A conversational assistant helps patients find the right service and time, around the clock once you turn it on.
Secure records
Clinical notes encrypted at rest and append-only for a tamper-proof history. HIPAA from day one.
AI scribe
Record a visit and get a transcription plus a structured summary you review before it goes into your notes.
Why RafaNest
Less admin, more care
Save hours every week
Self-scheduling and reminders replace the back-and-forth so you focus on care.
Compliance built in
Encryption, immutable audit trails, and PHI access logging — not bolted on.
Live in minutes
Add your services and hours, share your link, and start taking bookings today.
For institutes & multi-practitioner clinics
Not a solo practice? We've got you
A role for everyone on staff
Owner, office manager, front desk, clinicians, instructors and lean practitioners — each with the exact access they need.
Automatic room billing
A billing engine for hourly room usage by every practitioner who shares your rooms.
Group classes with a waitlist
Public signup, a waitlist that promotes automatically, and attendance tracking.
Roles for every staff member, shared rooms with automatic billing, group classes and a public team page — all in one system.
See institute managementNow on iPhone & Android
Your practice, in your pocket
Manage your schedule, patients, and appointments on the go with the RafaNest app for iOS and Android — everything in your clinic, right from your phone.
Pricing
Start free, grow when you’re ready
Starter
Free forever
- Online booking page
- AI booking assistant
- Calendar, availability & recurring appointments
- Up to 25 active patients a month
- Email & SMS reminders
- Encrypted patient records
- Leads & waitlist
- Mobile app (iOS & Android)
Professional
- Everything in Starter
- Unlimited patients
- HIPAA video visits (telehealth)
- Your own branded website
- Card payments & no-show fees
- Clinical records (SOAP notes)
- Digital intake forms
- Prepaid packages
- Insurance superbills (CPT & ICD-10)
- Good Faith Estimates (No Surprises Act)
- Marketing campaigns (email & SMS)
- Google Calendar sync
Premium
- Everything in Professional
- Video visit recording & transcription
- AI visit summaries (SOAP notes)
- Accounting: expenses, Schedule C & 1099 reports
- Insurance eligibility checks & claims submission
- Custom domain
- Priority support
Security your patients can trust
Protected health information is encrypted at rest, clinical records are append-only and auditable, and every PHI access is logged — on AWS, under a signed BAA.
FAQ
Questions, answered
Is it HIPAA compliant?
Yes. PHI is encrypted at rest, records are append-only and auditable, and the whole stack runs on AWS under a signed Business Associate Agreement.
How do patients book?
They visit your booking page, pick a service and an open time, and confirm. It syncs to your schedule instantly.
Do I need to install anything?
No. RafaNest runs in the browser for you and your patients — nothing to install or maintain.
What does it cost?
Starter is free for up to 25 active patients a month, with online booking and the AI booking assistant from day one. Professional ($29/mo) adds unlimited patients, card payments, telehealth, clinical records and your own branded website. Premium ($59/mo) adds visit recording, AI visit summaries, accounting and insurance claims.
Can I take payments and bill insurance?
Yes, from the Professional plan. Connect Stripe to collect card payments at booking or after the visit, and generate superbills your patients can submit for out-of-network reimbursement. Premium adds eligibility checks and in-network claims.
Does it send appointment reminders?
Yes. Automatic email and text reminders go out before each visit to cut down on no-shows — patients can confirm or reschedule in a tap.
What does the AI assistant do?
Once you turn it on, it answers patient questions and books appointments for you around the clock, and can summarize your visit notes — so your schedule fills itself while you focus on care.
Do I own my data — and can I leave?
Your data is yours. Everything is exportable, and you can download your records or cancel at any time. No lock-in.
Get started
Ready to modernize your practice?
Start free today — no credit card required.
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