Syncing your RafaNest calendar to Google Calendar

If you already live in your personal Google Calendar, RafaNest can keep it updated automatically once you connect it. This is a Professional plan feature.

One direction only

The sync runs one way, from RafaNest to Google. Every appointment you book, move or cancel in RafaNest is reflected on your Google Calendar, but nothing you do directly in Google changes an appointment back in RafaNest.

Keeping your real life out of the booking page

You can also turn on an option that reads the start and end time of your personal Google Calendar events, nothing else, and blocks those hours from being offered to patients. That keeps a doctor's appointment or a school pickup off your booking page without you creating a matching block in RafaNest by hand.

What actually gets written

By default, the event RafaNest creates shows only the service name, not the patient's name, and never any clinical detail. You can choose to include the patient's first name if you prefer a calendar you can read at a glance, but that is your choice to make.

Why there is no Google BAA

Google is not a HIPAA business associate for this feature, so RafaNest protects patient information here by keeping it out of the event in the first place, rather than by a signed agreement with Google. That is a different safeguard from the AWS Business Associate Agreement described in how RafaNest protects patient records, and it is worth understanding the difference before you decide whether to turn the sync on.

Turning it on

Connect it from Settings, where you will also find the option to include patient names and the option to block busy times. Everything can be switched off again from the same page.

For the rest of what a Professional plan adds, see the complete guide to clinic settings.