AI scribe, from a recorded visit to a draft SOAP note

Writing up a visit after the fact competes with your next appointment. RafaNest's AI scribe, part of the Premium plan, turns a recording of the session into a draft note you edit and approve, instead of a blank page.

Two ways to capture the visit

You can record a session live through your browser, or upload an audio file after the fact if you prefer to take the recording a different way. A video visit that was recorded, as covered in the telehealth guide, feeds the same scribe without any extra step.

Where the transcription happens

The audio is sent to Amazon Transcribe Medical, which sits inside the same AWS environment RafaNest runs under its Business Associate Agreement, so the recording never leaves that boundary to reach an outside transcription service.

From transcript to draft note

Once transcribed, RafaNest drafts a SOAP note from the conversation and saves it to the patient's chart as a note awaiting your review. It is a starting point, not a finished record, and it can get names, medical terms or unclear speech wrong, so read it before you rely on it.

Nothing is rewritten silently

Clinical notes in RafaNest are append-only, so a saved note is never edited in place. If the draft needs a correction after you have saved it, you save a new version that points back to the one it replaces, and the original stays on record. This is the same rule that protects every note in the clinical charting system, scribe-written or not.

For the wider picture of how patient records are protected, see how RafaNest protects patient records on AWS.