Your AI Assistant, set up your clinic by chat

RafaNest has two AI assistants, and they are easy to mix up. One sits on your public website and helps patients book, the kind covered in how an AI booking assistant works for a small practice. The other lives inside your own admin, works for you, and is what this guide covers.

Setting up your clinic by talking

Instead of clicking through Locations, Treatment types and Calendar one at a time, you can simply tell the assistant how you work. A sentence such as "I see patients Monday to Thursday 9 to 5 at 12 Main St, 60-minute sessions for $120" is enough for it to propose the location, the service and the hours for you to confirm.

Finding and booking patients

Ask the assistant to find an existing patient, add a new one, check for a free time on a given day, or book an appointment outright. It checks your real calendar before suggesting a time, and it reads your working hours back to you before changing them, waiting for a yes rather than acting on a guess.

A shortcut for how-to questions

You can also ask it how to do something in RafaNest, and it searches the same help content that lives on the Help page, so you rarely need to leave the conversation to look something up.

Who gets it

The admin assistant is included on every plan, including the free Starter plan, so a brand-new clinic can use it from day one. Open AI Assistant in your admin menu whenever you would rather describe a change than click through several screens.

New to RafaNest? The getting started guide covers the same setup the assistant can do for you, step by step.