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Guide

Group practices and institutes on RafaNest

November 7, 2026

RafaNest scales from one practitioner to a group practice through an institute account, which adds a layer of shared rooms, roles and reporting on top of each practitioner's own independent practice.

Becoming an institute

Upgrading to an institute is self-serve and starts with a 30-day free trial, so a group can try the shared features before committing.

Members, rooms and the room-grid dashboard

Practitioners join an institute by invite. Each practitioner still has their own calendar and patients, and the institute adds shared physical rooms on top, visible together on a room-grid dashboard that shows who is using which room and when.

Seats and roles

Each member holds a seat, clinician, front-desk, instructor or lean-practitioner, each scoped the way those roles are described in front-desk staff and the roles at your practice. An office-manager seat mirrors the owner's own access. Institutes can also build custom role templates for a shape none of the standard seats quite fit.

A manager's access is itself audited

When someone with broader access opens a member practitioner's chart, that access is written to a file access log, so oversight at an institute does not mean unlogged access to a member's patients.

A public team page

An institute gets a public Team page listing its practitioners, so a patient can see who is available before choosing who to book with.

Group classes

Classes can be offered as a single trial session or a monthly sign-up, with a waitlist when full, attendance taken by the instructor from their phone, a health declaration patients complete before their first class, and public sign-up with pay-by-link.

Room credits for lean practitioners

A lean practitioner who rents room time rather than running a full independent practice can buy room-credit packages through the institute.

Billing today

The 30-day trial to become an institute is self-serve, but ongoing per-seat institute billing is handled by contacting RafaNest directly rather than through a self-serve plan page, so talk to us once your trial is ending and you want to continue.

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